TREEHIVE cafe´+ play Terms of Service (TOS)

Release of Liability

I hereby agree to release OM CAFE, llc dba TREEHIVE café + play ("TREEHIVE"), its representatives, agents, and employees from any and all claims, causes, right of action, and liability for any injury to my child(ren), resulting from any cause whatsoever occurring to him/her at anytime, arising out of, or in connection with the participation in TREEHIVE programs or while on TREEHIVE premises. 

Terms of Service

Your use of TREEHIVE and any issues relating to these Terms of Service are subject to TREEHIVEs then-current Terms of Service, which are located on our website (www.TREEHIVEcafe.com/tos)

The HIVE (TREEHIVE's Play Room) PolicieS
When parents and/or guardians are presenT

Time in the HIVE is available according to specific child-to-coach ratios. TREEHIVE strives to have no more than 8-12 children in the HIVE per play room coach. During peak times HIVE space may be limited and access to the HIVE may be based on the use of a wait list.

TREEHIVE reserves the right to refuse access to the HIVE to children that become inconsolable or are exhibiting signs of illness.

Parents or guardians are welcome to join their children in the HIVE at any time. Parents in the HIVE may not direct the play of other children. Any concerns regarding HIVE activity should be brought to the attention of the HIVE coach, then the Manager on Duty. 

The HIVE is for children up to age seven, provided the child can crawl and climb on their own, without the assistance of an adult.

Children are expected to have visited the restroom and washed their hands and face before entering the HIVE.

Shoes and food are not allowed in the HIVE.

Socks are required in the HIVE. Clean courtesy socks are available.

BEE break Policies
use of The hive When parents and/or guardians are not present

TREEHIVE Drop Off Programs are for children up to age 7 provided the child is potty trained.

TREEHIVE is not a full-service daycare facility.  The BEE BREAK Program is limited to six or fewer children.  The maximum time that a child can be dropped off for is 3 hours. During peak times HIVE space may be limited and access to the HIVE may be based on the use of a wait list.

TREEHIVE reserves the right to refuse access to the HIVE to children that become inconsolable or are exhibiting signs of illness.

Parents or guardians are welcome to join their children in the HIVE at any time. Parents in the HIVE may not direct the play of other children. Any concerns regarding HIVE activity should be brought to the attention of the HIVE coach, then the Manager on Duty. 

Children are expected to have visited the restroom and washed their hands and face before entering the HIVE.

Shoes and food are not allowed in the HIVE.

Socks are required in the HIVE. Clean courtesy socks are available.

Unlimited (Single Child & Family) Play Pass

The Unlimited Play Pass provides access to the registered child (Single Child Play Pass) or children (Family Play Pass) to the HIVE play space in accordance with the above HIVE Rules & Policies.  Up to three named children may be included in the Family Play Pass.  Additional children may be added for a nominal fee.

Unlimited Play Pass monthly payment authorization

By enrolling in the Unlimited Play Pass program, you authorize TREEHIVE and any payment processing service provider it may engage to charge your credit card, or to debit or process payment through any other offered means, for any products or services you purchase through your use of the Sites. You represent and warrant that you are the only one who will make payments in connection with the Sites, and you shall be responsible for any and all uses of your credit card, debit card, or any other payment means used in or under your name. Unless otherwise specified, any amounts paid to TREEHIVE are nonrefundable.

You may cancel your Unlimited (Single Child or Family) Play Pass at any time with a 30 day notice by sending an email to cancel@treehivecafe.com with the word "CANCEL" in the subject line.

unlimited play pass TERMINATION

TREEHIVE reserves the right to immediately terminate your use of, or access to, TREEHIVE at any time if TREEHIVE decides at its sole discretion that you have breached this Agreement or any relevant law, rule or regulation or you have engaged in conduct that TREEHIVE considers to be inappropriate or unacceptable.

Special Events Registration Refund Policy

TREEHIVE will host special events from time to time which require preregistration for participation.  We understand that schedules and availability change and we are pleased to offer refund requests up to 48 hours prior to the event (unless otherwise stated).  Refund requests within 48 hours of the event will not be made.

Disclosure of Personal Information

TREEHIVE will not disclose, trade, rent, sell or otherwise transfer your personal information, except with your consent or as required or permitted by law. 

terms of service & Privacy Policy Updates

We reserve the right to update or modify these Terms of Service and Privacy Policy at any time and from time to time without prior notice by posting a revised version of the policy on the website. If we make material changes to this policy, we will notify you by means of a conspicuous notice on our homepage. Your use of TREEHIVE following any revision to the policy constitutes your agreement that all personal information collected from or about you after the revised policy is posted will be subject to the terms and conditions of the revised policy.